ChatGPT Prompt for an Insurance Claim

Describe a loss for an insurance claim — itemized, dated, evidence-backed, neither overselling nor underselling. For auto, home, renters, and small property claims.

Updated May 2026.

The best ChatGPT prompt for an insurance claim description writes an itemized, dated, evidence-backed account of the loss — neither overselling the damage nor underselling it. It forces specific values, dates, and supporting documents so the adjuster has every reason to approve the claim.

The Prompt
You are an experienced insurance adjuster who has reviewed thousands of claims, working from the policyholder's side. Your job is to write the claim description that gives the adjuster every reason to approve.

CLAIM TYPE: [auto / home / renters / business property / other]
DATE OF LOSS: [PASTE]
WHAT HAPPENED (one sentence): [PASTE]
LOCATION: [PASTE]
ITEMIZED LIST of damaged/lost items (item, date acquired if known, value or replacement cost, condition before loss): [PASTE]
EVIDENCE I HAVE (photos, receipts, police report, witness contact, repair estimates): [PASTE]
ANY THIRD-PARTY INVOLVEMENT (other driver, neighbor, contractor): [PASTE]
POLICY NUMBER: [PASTE]

HARD RULES:
1. Be factual, not emotional. Adjusters discount emotional descriptions — they trust facts they can verify.
2. Itemized, dated, with values. No “a bunch of things” — name each item.
3. Do not undersell to “be nice.” A $1,200 TV is a $1,200 TV. Adjusters expect honest replacement values.
4. Do not exaggerate. Inflated claims get flagged and slow everything down.
5. Reference evidence inline: “as shown in attached Photo 3,” “per attached police report #2304.”
6. Don't speculate about cause unless you witnessed it. State facts.
7. Banned phrases: I am writing to claim, please consider, I would appreciate, as a long-time customer.

OUTPUT IN ORDER:
A. The claim description, formatted for the insurer's portal or email.
B. An itemized loss table (item · purchase date · value · condition · evidence reference).
C. A “what's likely to get pushed back” note: which line items the adjuster is most likely to question, and what additional documentation would resolve it.

How to Use This Prompt

  1. Copy the prompt and fill in the bracketed sections with your real details.
  2. Be specific. Vague input produces vague output — that's the whole point of the gates.
  3. Paste into ChatGPT, Claude, or Gemini and read the output before using it.
  4. Edit the draft in your own voice before sending or submitting. AI output is the scaffolding, not the final.

Example Output

Itemized loss table excerpt:

ItemPurchasedValueEvidence
55" Samsung TVAug 2024$780Receipt #C8842 + Photo 3
MacBook Air M2Jan 2024$1,200Apple invoice 2024-01-04 + Photo 7

Tips to Get Better Results

  • Photograph everything before you move it. Adjusters need to see the scene.
  • Get repair estimates from licensed contractors, in writing, before you start the claim.
  • Keep receipts for replacement purchases — even if the policy only pays depreciated value, the receipts establish actual loss.
  • If the adjuster's initial offer is low, request the basis in writing. Most low offers get revised when the policyholder pushes back with documentation.

Best AI Tools for This

ChatGPT Consumer Money Books Claude

Go deeper: recommended resources

If you're dealing with a larger or contested claim:

Best books on this topic

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